Appointments

Please take a moment to read about what to expect at your appointment.

On Arrival

Please try and arrive at least five minutes prior to appointment to relax. Appropriate consultations will be given depending on chosen treatments.

Health Matters

Please confirm any medical conditions that we should be aware of at the time of booking.

If you are pregnant, please let us know so that we can advise you of the treatments we can offer.

Some treatments require a patch test up to 24hrs before your treatment, we will advise you on when booking in if this is necessary.

Tanning, exfoliate and moisturise at least 24hrs before treatment, no waxing for at least 48hrs or shaving 24hrs prior to tanning.

Ensure skin is free from self tan, perfume, balms and oils.

Please wear loose dark clothing to your appointment.

Late Arrivals

Should you arrive late for your appointment we will do our best to try and honour your full treatment  time, however it may be necessary to shorten or cancel your appointment for the consideration of other clients.

Gift Vouchers

Our beautiful presented vouchers are available as any monetary value or chosen beauty treatment.  We can take payments over the phone and post out if required.

We also stock a range of professional beauty products for ideal presents. We offer complimentary skin consultations to help you the client decide on what treatments/products best suit your skin.

Parking

Alsager offers lots of free parking with public carparks less than 100 metres away.

At Your Service

A selection of complimentary refreshments, up to date reading material and testers are available at reception.

Our best reward is your personal recommendation, we welcome any suggestions, comments and feedback please feel free to share your thoughts.

Going The Extra Mile

Please contact us for bespoke packages if there is something in particular that we haven’t covered, or if you would like an appointment outside our official opening hours and we will do our best to try and accommodate you.

Deposits

Because time is so very precious we do require a deposit of 50% for treatments over 1hr 30minutes.

Cancellation Policy

Clients are kindly requested to give 24hrs notice of a cancellation failure to do this will regrettably end in a charge of full treatment cost. Clients can cancel by telephone or email whichever is easiest or most convenient.