Book an Appointment
t: 01270 748180
We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation we, Clarity and Radiance, are the data controller.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Personal Data you give us
You may be required to provide us with personal data about you when using our services or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you subscribe to any of our services. The personal data you give us may include items such as your name, address, email address, phone number, employer and job role. We rely on ‘contractual necessity’ as the lawful ground for the processing of your personal data in such cases.
Uses made of the personal data
We may use personal data held about you in the following ways:
Disclosure of your personal data
We do not share any personal data to any third parties.
Personal data storage
Your personal data will be kept until such time that you request you no longer wish for us to provide you with information on our services and for a further period thereafter of 5 years. This period has been set for the protection of our organisation in the event of any complaint. All information is held securely on Clarity and Radiance systems.
You have the following rights in relation to the handling of your personal data:
You can invoke any of rights outlined above by contacting our Data Controller on email@example.com. Within one month of receiving a request made under these rights, we will action the request.
22 Lawton Road